Returns & Exchanges
Pangram Pangram Foundry stands by the quality of our digital and physical products, offering a flexible 30-day window for returns or exchanges. If you are not completely satisfied with your purchase, we provide a streamlined process to ensure your creative workflow remains uninterrupted.
Initiate Request
Log into your account portal or contact our support team with your order number to begin the return or exchange process.
Verification
For digital licenses, ensure all font files have been deleted from your devices; for physical goods, ensure items are in their original, unused condition.
Processing
Once your request is submitted, our team will review the details and issue a return authorization within 2-3 business days.
Refund or Credit
Upon approval, a full refund will be issued to your original payment method or applied as store credit for your next typeface acquisition.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing